Everyone knew that but the the true reason for this statement lies in the 2nd sentence.
“We don't think of anti-virus as a money maker in any way," Brian Dye told the Wall Street Journal.
What this means is that "we have been selling CRAP for a long time and customers have started to realized it. Moreover, with all the malware and cyber threats, we cam make better money by selling different CRAP"
The link below has more information:-
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