Monday, July 29, 2019

After Google it is Apple - Apple contractors 'regularly hear confidential details' on Siri recordings



Apple Watch and the HomePod smart speaker as the most frequent sources of mistaken recordings.

Sometimes, “you can definitely hear a doctor and patient, talking about the medical history of the patient.

A whistleblower , who asked to remain anonymous, expressed concerns about this lack of disclosure, particularly given the frequency with which accidental activation pick up extremely sensitive personal information.

The contractor said staff were encouraged to report accidental activation “but only as a technical problem”, with no specific procedures to deal with sensitive recordings

“There’s not much vetting of who works there, and the amount of data that we’re free to look through seems quite broad. It wouldn’t be difficult to identify the person that you’re listening to, especially with accidental triggers – addresses, names and so on.

https://www.theguardian.com/technology/2019/jul/26/apple-contractors-regularly-hear-confidential-details-on-siri-recordings

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