The author makes some good points that people tend to ignore
According to the article:-
Instead of starting with preconceived notions of what is or what should be, focus on:
- Connecting people to value: their own, as well as the value of others, the business, and how security helps protect what's important
- Context: finding a shared understanding of the current culture
- Conversation: listening and learning before telling, building relationships that guide and improve the overall cultural evolution
For metrics to be successful, they need to be:
- Accessible
- Actionable
- Auditable
The link below has more information:-
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